Infortrend provides service and support programs to meet a wide range of business requirements. The programs cover installation, 24x7 technical support, hardware warranty, software maintenance, and on-site support service to ensure the success of every Infortrend customer.

Installation Service

  1. Infortrend offers professional on-site configuration and implementation of ESVA systems

Maintenance and Support Services

  1. Infortrend offers a simple approach to maintenance services for ESVA hardware, software, and any optional ESVA software products you purchase.

Onsite Service

  1. Infortrend offers onsite support for ESVA parts replacement and troubleshooting, response times as rapid as four hours are available. Infortrend offers onsite support for ESVA parts replacement and troubleshooting; response time as little as four hours is available.

Download Service Datasheet

Choose from the following options to contact Infortrend for ESVA support:
  Phone Support Email Support Online Support
Asia Pacific
  1. China: 800-829-8678
  2. Other countries: Please contact your service provider
  1. China: Esva.techsupport.cn@infortrend.com
  2. Other countries:Please contact your service provider
 gSupport
Canada and US 1- 888-988-ESVA (888-988-3782) esva.techsupport.us@infortrend.com
Europe
  1. UK: 0800-446116
  2. France: 0805-980-037
  3. Germany: 0800-664-8248
  4. Austria: 0800-901-085
  1. UK: esva.techsupport.uk@infortrend.com
  2. France: esva.techsupport.fr@infortrend.com
  3. Germany:esva.techsupport.de@infortrend.com
  4. Austria: esva.techsupport.at@infortrend.com